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18
Jun

TAM moves into dominant position – Top Brazil travel websites, May 2013

Posted by on in Industry News

Brazilian airline TAM has secured over half of all web traffic to airline sites in the country, analysis of the leading travel brands in May has revealed.

The carrier increased its share of the category by over 5% between April and May, giving it an overall share of almost 53%.

This market leading position puts it almost 31% market share ahead of rival carrier GOL and a 40% lead over Azul.

Most popular travel websites in Brazil for May 2013:

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18
Jun

BCD Travel buys corporate travel division of Travelocity

Posted by on in Industry News

Busy day at Travelocity as it offloads a second business in the space of a few hours, with BCD Travel snapping up its TBiz corporate division for an undisclosed fee.

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18
Jun

CarTrawler buys HolidayAutos from Lastminute.com

Posted by on in Industry News

CarTrawler, the car rental technology and white label business, has bought the hire brand HolidayAutos from Lastminute.com, part of Travelocity.

Terms of the deal were not disclosed.

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18
Jun

TRVL rolls out PRSS magazine app maker, Travel by Handstand gets superseded by Crave

Posted by on in Industry News

Content may be king for web publications, but content distribution is the kingmaker in iPad publishing.

At least that appears to be the case for TRVL, which believes its strongest revenue stream may come in enabling distribution of content rather than exclusively focusing on creating it.

That contrasts with the struggles of Travel by Handstand, a similar travel magazine iPad app that launched around the same time as TRVL and that is essentially re-launching as an iPhone app called Crave this week.

TRVL’s success also contrasts sharply with the efforts of traditional travel magazine brands, such as Departures and Conde Nast Traveler, which have struggled to adopt to the digital world.

TRVL for iPad

 

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18
Jun

How to integrate iPads into physical stores

Posted by on in Industry News

DEVICES: Many travel agencies, tourism boards, hotels and airports are sprinkling a little bit of technical magic dust over their bricks and mortar to not only lure in younger travellers but enhance the experience for existing customers. But the process is not as simple as it appears. Read the full story on TheNextWeb.

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14
Jun

Study: Impact of mobile on business travel

Posted by on in Revenue Managment

More data illustrating the effect of the smartphone and the always-connected status of the modern business traveller, this time by way of a study by Sabre Travel Network.

 

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14
Jun

Amadeus finds disgruntled business travellers in state of the nation study

Posted by on in Hotels E-distributions

Amadeus has been taking the pulse of the business travel community to try to establish a more touchy-feely relationship between travellers and travel managers while still balancing the needs of the business and the traveller’s own priorities.

The global distribution giant is urging managers to reach out and get feedback more often as well as add value by pushing more of the simple point-to-point trips online and freeing themselves up for complex itineraries and cost saving via analysis of behavioral patterns.

 

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14
Jun

TripAdvisor launches system for hotels faced with blackmail from guests

Posted by on in Hotels E-distributions

It’s been part of the user review story for years – hotels worried about customers holding them to ransom with the threat of a bad review unless they get a refund or an upgrade.

 

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14
Jun

American Airlines to begin tablet roll out to flight attendants later this year

Posted by on in Hotels E-distributions

Days after the all clear from the Federal Aviation Administration for American Airlines pilots to replace paper manuals with iPads in the cockpit and the airline has revealed details of its tablet programme for flight attendants.

The airline is the first in the US to make the move and later this year will claim another first when it begins handing out the Samsung Galaxy Note to each of its 17,000 cabin crew.

 

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14
Jun

Travel marketer takeaways, cross-channel optimization and hotel revenue management

Posted by on in Hotels E-distributions

This month’s EyeForTravel North American Travel Distribution Summit was chock-full of travel industry thought leaders sharing case studies, best practices and knowledge surrounding the various areas of travel distribution.

From keynotes to social media to mobile to revenue management, the conference covered many of the au courant challenges that travel marketers, startups and executives are tackling.

We took some time to ask a group of three panelists and attendees to share some of their knowledge and perspective with the Tnooz audience.

One of the larger themes at the conference was how to use mobile effectively, especially alongside a more holistic marketing approach that includes multiple touchpoints, compelling content and demographically-targeted experiences.

1. Hotels.com director of PR/social media, Taylor Cole, talks about how Hotels.com is optimizing content across channels to engage consumers wherever they are with unique promotions, content series, and targeted partnerships with reputable celebrities:

 

2. Claire Bishop, VP of digital for MMGY Global, shares five key takeaways from their recent destination marketing campaigns for destinations such as Santa Barbara.

Investing in compelling content is one that resonated in particular, demonstrating destination marketers increasing appreciation of the value and place of captivating content in a travel marketing strategy:

 

3. Co-founders of Duetto Research, Marco Benvenuti and Patrick Bosworth, share their perspective on the revenue management track:

 

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